Policy · NIGHTDOZE
Privacy Policy
THE SHORT VERSION
✓ We collect only what we need to deliver your order and run the store.
✓ We never sell your personal information. Ever.
✓ Marketing emails are opt-in, and every one has a working unsubscribe link.
✓ Email us any time to see, correct or delete your data — we comply within 30 days.
1. What we collect
Order information — name, shipping and billing address, email, phone (optional), and the items you buy. Payment information — processed entirely by Shopify Payments or PayPal; we never see or store your full card number. Device information — IP address, browser, pages viewed and time on site, collected via cookies and similar technologies. Messages — anything you send us by email or through our contact form.
2. How we use it
To fulfill and deliver your order, send order updates, answer support requests, screen for fraud, improve the site, and — only if you opt in — send marketing emails such as our welcome offer. You can unsubscribe with one click at any time and we honor it immediately.
3. Who we share it with
We share the minimum necessary with services that make the store work: Shopify (store platform and payments), PayPal (payments), our fulfillment and logistics partners (name and address only — they need it to deliver your package), Klaviyo (email, only if you subscribe), and advertising/analytics platforms — Meta, TikTok and Google — which use cookies and pixels to measure our ads. We do not sell your personal information, and no partner is allowed to use your data for their own purposes beyond the service they provide us.
4. Cookies & your choices
Cookies keep your cart working and help us understand what's useful on the site. You can block or delete cookies in your browser settings; the store still works, though some features (like a saved cart) won't. To opt out of ad-measurement data sharing, use our Your Privacy Choices page.
5. Your rights
Wherever you live, you can email us to: request a copy of the personal data we hold about you, correct it, delete it, or opt out of marketing and ad-related sharing. We respond to every request within 30 days, free of charge. California residents: this is how you exercise your CCPA rights, including the right to know, delete, and opt out of "sharing" for cross-context advertising. EU/UK visitors: our lawful bases are contract (orders), legitimate interest (store operations, fraud prevention) and consent (marketing).
6. Data retention
We keep order records for as long as we're required to for tax and accounting purposes, and delete or anonymize other personal data when it's no longer needed. If you ask us to delete your data, we keep only what the law requires us to keep.
7. Security
The entire site runs over HTTPS, payments are handled by PCI-DSS compliant processors, and access to customer data is limited to the people who need it to help you.
8. Children
Our store and products are for adults. We don't knowingly collect data from anyone under 18, and NIGHTDOZE strips are not for children.
9. Changes to this policy
If we make meaningful changes, we'll update the date at the top and, for significant changes, note it on the site. Continued use of the store after changes means you accept the updated policy.
10. Contact
Privacy questions or requests: support@nightdoze.com with the subject line "Privacy". We reply within 24 hours and resolve requests within 30 days.